After choosing a plan, test the connection with the activities you use most: check that the client imports successfully, the route region suits your target service, and everyday access works for your needs. The refund policy gives you room to decide after trying the service; it doesn’t guarantee access to third-party services.
To request a refund, sign in to the user dashboard and submit a ticket with the relevant order details so the payment and plan records can be checked. If you’ve made an upgrade or other order changes, mention them in the same request to avoid confusion. Follow up in the original ticket; there’s no need to share account credentials publicly.
Read the full refund policy before submitting a request and check the eligibility rules and order details. This page makes no additional promises about payment arrival or processing times. Contact support through a dashboard ticket about a specific order. You can also review the Terms of Service.